The article examines the growing use of emotion-tracking AI in various industries, like the workplace, and the concerns raised regarding its implications. Emotion-tracking AI analyzes biological signals and behavioral data to predict and assess people’s feelings, but its scientific validity and potential biases have been questioned. The study suggests that while emotion-tracking AI could address workplace challenges, it risks exacerbating existing issues and imposing further burdens on workers.

Editor’s Note: It’s crucial to recognize that AI has its limits. It cannot fully replace the nuanced understanding and empathy that humans bring to interpersonal interactions, especially in the workplace, where human judgment and compassion are paramount. Human emotions are complex and multifaceted, often influenced by subtle contextual factors that any AI may struggle to comprehend. [Learn more about the AI bias from our sister website, Fully Human. Read WHISTLEBLOWER SAYS THAT GOOGLE IS A HIGHLY BIASED, POLITICAL MACHINE, ARE WE PASSING ON OUR BIASES TO ROBOTS?, AI IS BIASED AGAINST THE POOR AND PEOPLE OF COLOR. HOW CAN AI EXPERTS ADDRESS THIS?, GENDER BIAS COULD WORSEN WITH AI, THE BIASES THAT CAN BE FOUND IN AI ALGORITHM].

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